Tour Guide (Full-time, Shillong)

About the role

Wildfloc Adventures is seeking a full‑time Tour Guide to lead individuals and groups on engaging tours across Shillong’s attractions and adventure activities. The role is on‑site and requires a passion for storytelling, safety, and delivering memorable experiences.

Key responsibilities

• Lead guided tours, explaining points of interest, local history, and cultural insights.
• Manage tour logistics, including scheduling, transportation, and on‑site coordination.
• Answer traveler questions and provide recommendations for additional experiences.
• Promote and support bookings or on‑site sales of extra activities and services.
• Collaborate with local partners to ensure smooth operations and high service standards.
• Maintain punctuality, organization, and professionalism in dynamic outdoor and urban settings.

Required profile

• Strong knowledge of local history, culture, geography, and attractions around Shillong.
• Excellent communication and customer‑service abilities with diverse traveler groups.
• Basic sales aptitude to promote supplementary experiences when appropriate.
• Fluency in English; knowledge of local languages is a plus.
• Proven reliability, time‑management, and organizational skills.
• Ability to work outdoors for extended periods in varying weather conditions.
• Prior experience as a tour guide or in hospitality, travel, or adventure services is preferred.

Required skills

• Guided‑tour presentation and storytelling.
• Customer service excellence.
• Basic sales promotion.