Style Associate – Retail Jewelry

About the role

The Style Associate will work on the shop floor of a jewelry store, helping customers find pieces that match their preferences while supporting overall store performance. This role combines customer service, sales expertise, and store operations in a fast‑paced retail environment.

Key responsibilities

• Understand customer needs and recommend suitable jewelry items.
• Address customer queries, escalating complex issues when necessary.
• Communicate product features, benefits and positioning to drive sales.
• Assist the senior style associate with deliveries, online order processing and packaging.
• Support stock replenishment, visual merchandising and store presentation standards.
• Maintain cleanliness, adhere to theft‑prevention protocols and follow all SOPs.
• Adapt to varying shift schedules, including weekends and evenings, and be open to intra‑cluster transfers.
• Collaborate with team members to ensure smooth store operations and contribute to group success.
• Use sound judgment when handling challenging customer situations while upholding brand standards.

Required profile

• Graduate, HSC (Freshers) or SSC qualification with up to 2 years of retail experience.
• Age between 18 and 28 years.
• Strong communication and interpersonal abilities.
• Quick learner with a positive, enthusiastic attitude.
• Excellent personal grooming and presentation standards.
• Flexibility to work varied shifts, including weekends and evenings.

Required skills