Strategic Account Manager – IT Sales (Gurugram/Bangalore)

About the role

We are seeking an experienced Strategic Account Manager to lead IT sales initiatives across our enterprise customers in Gurugram and Bangalore. The role focuses on driving revenue growth, managing key accounts, and expanding our portfolio of hardware, software and services.

Key responsibilities

• Generate incremental revenue across IT products and services, meeting monthly, quarterly and annual targets.
• Protect existing revenue streams by monitoring competition and managing tariff revisions.
• Identify and pursue cross‑selling and upselling opportunities to maximize account value.
• Partner with OEM Account Managers to design and execute winning account strategies.
• Lead business planning, accurate sales forecasting and performance reporting.
• Coordinate with cross‑functional teams for order fulfilment, issue resolution and service delivery.
• Monitor SLA/MSA compliance and work with Collections to ensure timely payments.
• Maintain up‑to‑date account dossiers, business plans and performance metrics.
• Ensure adherence to organisational processes, policies and compliance requirements.

Required profile

• 12+ years of B2B IT sales or strategic account management experience.
• Proven track record of achieving revenue targets in hardware, software and services.
• Strong understanding of OEM/channel dynamics and tariff management.
• Excellent analytical and forecasting abilities.
• Ability to collaborate with internal teams and drive customer satisfaction.

Required skills

• IT sales expertise
• Key account management
• Cross‑selling and upselling
• OEM/channel management