Social Media Community Manager – Remote (Full‑Time)

About the role

We are seeking a proactive Social Media Community Manager to join a leading software development company on a full‑time, remote basis. In this role you will nurture online communities, ensure a respectful environment, and help drive engagement across multiple digital platforms.

Key responsibilities

• Moderate forum discussions, social media channels, and member‑generated content to maintain a constructive atmosphere.
• Design and execute engagement strategies that increase active participation and improve user retention.
• Respond promptly to member inquiries, feedback, and escalations in a professional manner.
• Collaborate with marketing and product teams to align community initiatives with broader business goals.
• Track platform metrics and community health indicators to identify trends and opportunities for improvement.

Required profile

• Proven experience moderating online communities or forums with a focus on quality and inclusivity.
• Strong written and verbal communication skills for public‑facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Required skills

• Proficiency with social media platforms and community management tools.

What we offer

• Competitive hourly rate ranging from $15 to $20.
• Fully remote work from anywhere.
• Opportunity to contribute to a global leader in the software development and technology sector.