Site Reliability Engineer I – Cloud (CSRE I)

About the role

Zafin, an AI platform for regulated financial institutions, is looking for a Cloud Site Reliability Engineer I (CSRE I) to lead strategic initiatives that ensure the reliability, scalability and performance of its Azure‑based cloud infrastructure and applications.

Key responsibilities

• Manage resolution of complex technical issues across Zafin products and the Azure environment.
• Design and implement operational enhancements to improve system resiliency.
• Conduct root‑cause analysis for high‑severity incidents and drive corrective actions.
• Represent the organization on external client escalation calls.
• Optimize cloud infrastructure for performance, scalability and cost efficiency.
• Provide thought leadership for container orchestration platforms such as AKS and OpenShift.
• Implement advanced monitoring and predictive analytics solutions.
• Develop automation strategies to streamline workflows and incident response.
• Maintain comprehensive documentation of cloud architectures and processes.
• Mentor junior engineers and collaborate with cross‑functional teams on strategic projects.

Required profile

• Bachelor’s degree in Computer Science, Engineering or related field (Master’s preferred).
• 8+ years of experience in cloud support, operations or related roles.
• Proven leadership in incident management and SLA definition for global production environments.
• Strong analytical and problem‑solving abilities.
• Excellent communication and mentoring skills.

Required skills

• Microsoft Azure (expert level).
• Container orchestration with AKS or OpenShift.
• Azure DevOps pipelines.
• Monitoring tools such as Azure Insights and Grafana.
• Scripting with PowerShell and Python.
• PostgreSQL database management.
• ITSM tools (e.g., ServiceNow).
• Understanding of security and compliance in cloud environments.

What we offer

• Competitive salary and annual bonus potential.
• Generous paid time off, volunteering days and wellness benefits.
• Opportunities for professional growth and career advancement.
• Inclusive culture that values diversity and teamwork.