Senior Quantitative Research Practitioner

About the role

Barclays is hiring a Senior Quantitative Research Practitioner in its Product Development & Management area, based in Gurugram, India. The role delivers the collection and analysis of research on customer needs, experiences and interactions, putting the Customer Voice at the heart of the work. It sits within the Decision Intelligence business area and is a permanent position.

Key responsibilities

• Deliver end-to-end research programmes that integrate with Design/UX research, colleague research, quantitative research and CX tracking.
• Collaborate with Design, Product, Channel, Marketing, Transformation and Technology to turn research findings into every stage of the innovation cycle.
• Develop and test prototypes, mock-ups or value propositions to analyse concept development and usability feedback.
• Monitor emerging technologies, industry trends, design best practices and economic trends that affect the customer landscape.
• Use data analytics tools to extract insights from market research, customer surveys and feedback sessions.
• Manage all risk in the Insight process, especially data privacy risk, and align with the Chief Controls Office and Data Privacy Compliance.
• Manage research programmes, including overseeing colleagues' performance and implementing departmental goals.

Required profile

• Experience with research and insights, including quantitative research.
• Ability to build and manage surveys (e.g. conjoint, max diff studies) and develop sampling frameworks.
• Ability to translate business questions into research hypotheses and survey instruments.
• Desirable: Master's degree in Statistics, Psychology, Economics, Market Research or a related field; experience in quantitative research in a commercial or consulting setting.

Required skills

• Statistical tests (t-tests, ANOVA, MANOVA, regression analysis) in Excel.
• Data visualization and reporting for stakeholders, presenting insights to senior leadership.
• Desirable: advanced Excel, Qualtrics, UserTesting or similar survey platforms.