Senior Manager

About the role

We are looking for a Senior Manager to lead and ensure successful client transitions. The role combines operational execution, capability building, and thought leadership to improve our transition services.

Key responsibilities

• Own end‑to‑end delivery of client transition engagements, acting as the lead when opportunities convert to new business.
• Develop and implement transition frameworks, driving process re‑engineering and assessing offshoring feasibility.
• Collaborate with clients, senior management, and IT teams to provide ground‑level assessments and actionable recommendations.
• Lead new business pursuits, respond to RFPs, and design customized transition solutions.
• Build and mentor the transition function, fostering capability and best‑practice adoption.

Required profile

• Proven experience managing large‑scale client transitions or similar consulting engagements.
• Strong stakeholder management skills with the ability to influence senior business and IT leaders.
• Demonstrated business development experience, especially in responding to RFPs and securing new accounts.
• Excellent analytical mindset with a focus on process improvement and offshoring strategies.

Required skills