Senior Key Account Manager – QSR

About the role

We are seeking a Senior Key Account Manager to lead our relationships with Quick Service Restaurant (QSR) customers across India. You will be the primary point of contact, driving growth, negotiating contracts and ensuring a superior customer experience for our food‑service brands.

Key responsibilities

• Serve as the main liaison for key QSR accounts, handling day‑to‑day business interactions.
• Build and maintain long‑term strategic relationships while identifying and onboarding new QSR customers.
• Develop account growth strategies and lead annual commercial negotiations, including RFPs and pricing contracts.
• Collaborate with NPD, Supply Chain, Operations and other cross‑functional teams to launch products and ensure seamless service delivery.
• Track performance, spot growth opportunities and maximize account potential.
• Stay informed on industry trends, customer insights and competitive developments to drive expansion.
• Analyze sales trends and market dynamics to recommend growth strategies.
• Ensure timely delivery of products and services while maintaining high customer satisfaction.

Required profile

• Graduate or postgraduate degree in Business Management, Sales, Marketing, Hospitality or related field; advanced certifications are a plus.
• 8‑10 years of experience in Sales and Key Account Management, preferably in QSR, Food & Beverage, FMCG or Food Ingredients.
• Proven ability to achieve or exceed sales targets and drive business growth.
• Strong relationship‑building, negotiation and commercial acumen.
• Excellent problem‑solving, communication and stakeholder management skills.
• Ability to thrive in a fast‑paced, customer‑focused environment.

Required skills