Sales Trainer

About the role

We are looking for a dynamic Sales Trainer to design, deliver and evaluate training programmes that boost our sales teams’ performance. The role will lead onboarding, product knowledge, sales techniques and continuous coaching to drive results.

Key responsibilities

• Conduct induction and onboarding programmes for new sales hires.
• Deliver classroom and virtual training on sales processes, product knowledge, communication, objection handling and closing techniques.
• Provide regular one‑on‑one coaching based on call audits and performance metrics, supporting team leaders in identifying development needs.
• Assess trainee performance through mock calls, certifications and practical demonstrations, and monitor post‑training results.
• Track training effectiveness using defined KPIs and recommend refresher programmes.
• Partner with Sales Managers to identify training needs, support new process rollouts and product launches, and address performance gaps.
• Maintain training calendars, attendance records, assessment scores and certification data, and prepare MIS reports for management.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Human Resources or a related field.
• 2–5 years of experience in sales training, learning & development or sales coaching.
• Experience in inside sales, EdTech or other high‑volume sales environments is a plus.

Required skills