Receptionist – Healthcare Front Desk

About the role

The Receptionist will be the first point of contact for patients and visitors at Ganesh Diagnostic and Imaging Centre in Rohini, Delhi. This role blends front‑desk duties, phone handling, appointment coordination and basic administrative support within a fast‑paced diagnostic environment.

Key responsibilities

• Greet and welcome visitors, announce them appropriately, and manage the reception area.
• Handle inbound phone calls, direct inquiries, and provide accurate information.
• Maintain and update appointment calendars, schedule patient visits, and process payments.
• Enter data into the DTA system, file medical records, and manage administrative paperwork.
• Keep the reception and waiting areas clean and presentable.
• Generate and provide timely reports to patients as required.

Required profile

• Graduation in any field.
• Prior experience in a similar receptionist role, preferably in a healthcare setting.
• Strong communication skills and a customer‑focused attitude.
• Ability to understand patient needs and guide them through procedures and departments.

Required skills

• Proficiency with basic computer applications and data entry.
• Experience using Labmate or similar patient management and billing software.

What we offer

• Competitive monthly salary (Rs 20,000 – Rs 30,000).
• Supportive and dynamic work environment.
• Opportunities for professional growth and development.