Quality Control Specialist II – Digital Enablement

About the role

Mastercam seeks a Quality Control Specialist on the Digital Enablement team to ensure the accuracy, functionality, and effectiveness of Salesforce implementations across the organization.

Key responsibilities

• Develop, document, and execute comprehensive test plans, test cases, and scripts for Salesforce solutions.
• Perform functional, regression, and performance testing for new Salesforce features, customizations, and integrations.
• Validate data accuracy and integrity in Salesforce, ensuring compliance with business rules and workflows.
• Identify, log, and prioritize defects, collaborating with developers and administrators to resolve them.
• Work with cross‑functional teams to review processes, suggest automation, and optimize Salesforce workflows.
• Coordinate user acceptance testing (UAT) sessions, collect feedback, and ensure business requirements are met.

Required profile

• Bachelor’s degree in IT, Computer Science, Engineering, Data Science or related field, or equivalent experience.
• Minimum four years of experience in quality control or testing, preferably in a Salesforce or CRM environment.
• Strong understanding of QA processes, test case development, and data quality principles.
• Experience working in Agile or Scrum environments.

Required skills

• Salesforce configuration, data structures, and customization.
• Automated testing tools for Salesforce.
• ISTQB Foundation Level certification (preferred).
• Salesforce certification (preferred).
• Experience with data migration and integration APIs (a plus).