PMO Manager, Talent Partnership, Enterprise

About the role

Randstad Enterprise's Business Enablement function, part of Randstad BPO, is hiring a PMO Manager to oversee the effective and efficient execution of projects aligned with broader business objectives across multiple accounts. The role reports to the Business Operations & Delivery Excellence team, which sits within Business Enablement for BPO and GBS. It is based in Hyderabad/Bengaluru, on a hybrid basis.

Key responsibilities

• Direct the PMO's daily operations and manage the centralized project portfolio spanning multiple accounts
• Develop and implement project management methodologies, standards and tools, or adapt the enterprise project management framework
• Track portfolio performance, KPIs and performance gaps, and oversee capacity planning, bench management and utilization to prevent bottlenecks
• Lead and facilitate project execution meetings across accounts, and resolve conflicts between project teams, cross-functional departments and senior leaders
• Maintain coordination with internal and external stakeholders and drive consensus for seamless delivery
• Present executive summaries and progress reports to senior leaders with a data-driven approach
• Track and document project risks (RAID) and implement mitigation plans

Required profile

• Proven experience as a Project Manager or within a PMO overseeing complex portfolios
• 10-12 years of overall work experience, including 5+ years in a PMO role (HR & Staffing, BFSI or Consulting)
• Master's or Bachelor's degree in Business Administration, Project Management or Human Resources, or a related field; Master's or MBA desirable

Required skills

• PMP, PRINCE2, CAPM or equivalent certification highly desirable
• Understanding of Agile and Waterfall methodologies
• MS Office and workflow/project management tools such as JIRA
• Lean, Six Sigma or Business Process Management exposure is an advantage