Operations Executive – Dark Store Operations

About the role

Zippee is scaling its quick‑commerce logistics network across India and needs an Operations Executive to lead dark‑store operations in Bangalore. You will be the point person for end‑to‑end delivery processes, working closely with brand partners and internal teams to ensure fast, reliable service.

Key responsibilities

• Oversee 2‑hour and same‑day delivery operations (inbound, outbound, inventory) across multiple dark stores in Kalyan Gurgaon.
• Coordinate with D2C, marketplace and e‑commerce brands to support their expansion and growth.
• Maintain store SLAs for inventory, manpower planning, rostering, training, vendor partnerships and COD management.
• Hire, manage and motivate store staff including inventory controllers, pickers, packers, store captains and delivery riders.
• Conduct weekly inventory audits, COD reconciliation and prepare MIS reports for senior management.
• Foster a high‑performance culture aimed at scaling profitability.

Required profile

• 3‑7 years of operations or warehousing experience, preferably in quick‑commerce, supply‑chain or logistics tech.
• Strong communication and team‑management abilities.
• Hands‑on experience with warehouse management systems, ERP and inventory‑management software.
• Existing network of dark‑store, warehousing or last‑mile delivery associates in Bangalore.
• Own laptop and ability to travel locally between dark stores.

Required skills

• Warehouse Management System (WMS)
• Enterprise Resource Planning (ERP) software
• Inventory Management Software

What we offer

• Opportunity to join a fast‑growing startup backed by leading Indian investors.
• High ownership, steep learning curve and rapid career growth.
• Collaborative, mission‑driven culture focused on empowering consumer brands.