Luxury Retail Client Advisor – New Delhi

About the role

The Client Advisor will represent Saint Laurent in its New Delhi boutique, delivering a memorable, sophisticated experience to every visitor. This role combines sales excellence with after‑sale service, ensuring clients feel valued and connected to the brand.

Key responsibilities

• Provide outstanding client and after‑sale service to all visitors and clients.
• Identify client needs, anticipate future requests, and create personalized looks.
• Build and maintain a robust client portfolio to drive proactive business growth.
• Achieve and exceed individual sales targets and key performance indicators.
• Use available tools and applications to optimise sales opportunities.
• Support front‑of‑house and back‑of‑house teams, fostering a collaborative environment.
• Adhere to Saint Laurent policies, operational procedures, and brand standards.

Required profile

• Professional experience in high‑quality client service within fashion, accessories, or luxury hospitality.
• Passion for fashion culture and ability to create personalized looks.
• Entrepreneurial mindset with a strong business orientation.
• Open‑minded, audacious, and authentic, thriving in a fast‑paced environment.
• Excellent written, oral and listening skills in English and the local language.
• Team‑oriented, proactive, enthusiastic, and problem‑solving attitude.

Required skills