Logistics Operations Specialist

About the role

Join Teabox & Sammvaad to own the end‑to‑end logistics journey for thousands of orders moving across India, the USA, Europe and the Middle East. You will be responsible for keeping the supply chain running smoothly, eliminating bottlenecks and continuously improving efficiency through automation.

Key responsibilities

• Manage end‑to‑end shipment tracking and handle courier escalations.
• Oversee daily logistics operations across seven warehouses.
• Operate Unicommerce platform, addressing embargoes, reshipments and order exceptions.
• Collaborate with the Customer Experience team to resolve delivery‑related issues.
• Review weekly courier performance and drive continuous improvements.
• Automate repetitive tasks using AI, ClickPost, SagePilot, Unicommerce and other operational tools.
• Design and implement scalable logistics processes to support business growth.

Required profile

• 2–3 years of experience in logistics, supply chain or e‑commerce.
• Proactive problem‑owner who prefers solutions over status updates.
• Passion for automating repetitive work and improving systems.
• Enjoys working with data as well as cross‑functional teams.
• Exposure to international shipping operations.

Required skills

• Unicommerce
• ClickPost
• SagePilot
• Microsoft Excel
• Google Sheets
• AI‑driven automation tools

What we offer

• Real ownership from day one.
• Opportunity to work on both domestic and global logistics operations.
• Freedom to experiment with AI and automation.
• High‑impact role with visible business outcomes.
• Fast‑growing D2C environment where ideas matter.