Implementation Specialist II - ServiceNow Developer

About the role

Trane Technologies is hiring an Implementation Specialist II (ServiceNow Developer) in Pune to help implement its Nuvolo Connected Workspace products. The role uses a strong background in ServiceNow and the Nuvolo Global Services Delivery model, working on delivery projects by scripting and configuring the product to meet client requirements. Work is onsite Monday to Thursday, with Friday work location chosen by the employee.

Key responsibilities

• Develop and configure web services within the EAM platform built on ServiceNow.
• Configure and customize Nuvolo Connected Workplace products to meet business and client requirements.
• Work with web technologies including JavaScript, XML, HTML, AJAX, CSS and HTTP.
• Perform ServiceNow development, configuration and analysis across modules and applications.
• Build and maintain platform components using Business Rules, Script Includes, Client Scripts, UI Policies, Dictionary Entries, Data Imports and Transforms, Workflows, ACLs and related capabilities.
• Support and enhance Service Catalog solutions and use Service Portal and UI Builder to improve user experiences.
• Integrate the EAM platform with third-party tools via REST APIs and Scripted REST APIs.
• Assess client product usage and workflows to find optimization opportunities, and perform unit testing, validation and peer code reviews.
• Collaborate with cross-functional teams and contribute to documentation of technical designs, configurations and development standards.

Required profile

• Over 4 years of hands-on experience with the ServiceNow platform.
• Understanding of core ServiceNow components and configuration practices, and knowledge of basic database concepts.
• Experience integrating ServiceNow with third-party applications.
• Strong analytical and problem-solving skills, good communication and presentation skills, and ability to work collaboratively with teams and clients.

Required skills

• Proficiency in JavaScript or GlideScript
• Proficiency in HTML, CSS, AJAX, XML and HTTP
• ServiceNow development and configuration

The company offers competitive compensation and comprehensive benefits and programs.