Front Office Executive

About the role

The Front Office Executive will be the first point of contact for visitors and callers at our Salem office. Working full‑time on‑site, you will ensure a professional and welcoming environment while supporting day‑to‑day administrative tasks.

Key responsibilities

• Manage the reception area, greet visitors, and maintain visitor sign‑in logs.
• Answer, screen, and direct incoming phone calls using the office phone system.
• Coordinate appointments, meeting‑room bookings, and maintain the office calendar.
• Handle incoming and outgoing mail, courier services, and basic record‑keeping.
• Assist internal teams with routine administrative duties such as filing, data entry, and updating logs.

Required profile

• High school diploma minimum; a diploma or degree in business, administration, or a related field is a plus.
• Strong customer‑service orientation with excellent communication and interpersonal skills.
• Reliability, attention to detail, and the ability to work full‑time on‑site in Salem.
• Prior experience in a front‑office, receptionist, or customer‑facing role is preferred but not mandatory.

Required skills

• Proficiency with Microsoft Office (Word, Excel, PowerPoint) or similar office software.
• Comfortable using office telephone systems and email platforms.

What we offer

• A client‑focused work environment that values professionalism and effective communication.
• Opportunities to interact with diverse stakeholders and develop administrative expertise.