Front Office Executive

About the role

The Front Office Executive will manage the reception desk and ensure smooth daily operations at the front office. This position requires strong communication, organization, and interpersonal abilities to create a professional and welcoming environment for visitors, employees, and clients.

Key responsibilities

• Greet and welcome visitors, delivering a positive first impression.
• Operate the front desk and telephone switchboard, answering, routing, and placing calls.
• Maintain staffing and functionality of the reception area during office hours.
• Handle conference and meeting room bookings efficiently.
• Respond to general inquiries and provide accurate information.
• Manage business‑card ordering process for staff.
• Oversee housekeeping of the reception area, keeping magazines and materials organized.
• Promote a friendly office atmosphere.
• Coordinate with security on breaches and support emergency procedures.
• Assist with purchase orders, invoice tracking, and ordering office essentials.
• Provide administrative support to other office functions as needed.

Required profile

• Bachelor’s degree in any discipline (preferred).
• 2–4 years of experience in a front office, receptionist, or customer‑facing role within a corporate setting.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional demeanor with discretion in handling sensitive information.
• Customer‑service orientation and strong interpersonal skills.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint