Front Office Associate

About the role

The Front Office Associate is a Guest Experience Expert who ensures every guest enjoys a smooth, memorable stay from check‑in to check‑out. Working on the vibrant Vagator Beach Road property, you will be the first point of contact, delivering personalized service and local insights.

Key responsibilities

• Process guest arrivals and departures efficiently, handling all check‑in and check‑out procedures.
• Address guest requests and resolve issues promptly to maintain high satisfaction.
• Prepare and submit operational reports and documentation as required.
• Provide information about local attractions, dining, and services to enhance the guest experience.
• Maintain a clean, organized front‑office environment and ensure compliance with safety and company policies.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior related work experience required.
• No supervisory experience needed.
• Ability to stand, walk, lift and move objects up to 10 lb without assistance.

Required skills

What we offer

• Equal‑opportunity workplace that values diverse backgrounds.
• Opportunity to grow within a global hospitality brand.
• Full‑time schedule with on‑site work at a premier beach‑side hotel.