Fresher Voice Process Associate – Walk‑In Interview on 3 Aug 2026
HCLTech · Chennai
Job description
About the role
The Process Associate role supports HCL Technologies' Order‑to‑Cash operations by delivering high‑quality customer service through email and chat channels. This entry‑level position is ideal for recent graduates looking to start a career in a dynamic call‑center environment.
Key responsibilities
- Respond promptly to customer queries and issues via email or chat, ensuring high satisfaction levels.
- Accurately enter, update, and manage data across multiple internal systems.
- Troubleshoot problems, provide actionable solutions, and escalate complex cases to senior support teams when necessary.
Required profile
- Fresh graduate (2024 or 2025) from Arts & Science streams.
- Strong written communication skills for email and chat support.
- Ability to work onsite at the Navallur location and attend the walk‑in interview on 3 August 2026.
Required skills
- None specified beyond basic computer literacy.
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Published 1 month ago
Expires 1 day from now
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HCLTech
Chennai