This job is no longer available
This job expired on 02/08/2026. It no longer accepts applications.
Fresher Process Associate – Voice Call Center (Walk‑In)
HCLTech · Chennai
Job description
About the role
HCL is conducting a walk‑in hiring drive for fresh graduates to join its Voice Process team. As a Process Associate you will handle inbound and outbound calls for US‑based customers, working on flexible shifts including night timings.
Key responsibilities
- Answer and place voice calls for customers in the United States.
- Provide accurate information, resolve queries, and ensure a positive customer experience.
- Adhere to call scripts, quality standards, and performance metrics.
- Collaborate with team members and supervisors to meet daily targets.
Required profile
- Good communication and interpersonal skills.
- Willingness to work US shift timings, including night shifts.
- Open to both inbound and outbound call handling.
- Fresh graduate from any non‑engineering degree (UG or PG).
Required skills
What we offer
- Cab facility for commuting.
- Training by international trainers.
- World‑class exposure to US call‑center operations.
- Competitive salary package.
- Flexible shift options.
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HCLTech
Chennai