F&B Executive

About the role

Accor is looking for a dynamic, customer‑focused F&B Executive to join its Chennai team. You will be responsible for delivering exceptional dining experiences while overseeing the daily operations of food and beverage outlets.

Key responsibilities

• Supervise and coordinate the activities of F&B staff to maintain high service standards.
• Greet and seat guests, ensuring a warm and welcoming atmosphere.
• Maximise sales through product knowledge and suggestive selling techniques.
• Oversee accurate and efficient processing of guest orders.
• Manage the setup and maintenance of dining areas, including banquet spaces.
• Conduct regular team briefings and participate in departmental meetings.
• Handle guest feedback and complaints professionally, escalating when necessary.
• Implement and maintain food safety and hygiene standards.
• Coach and train team members to deliver consistent, high‑quality service.
• Collaborate with kitchen staff to ensure smooth service operations.
• Monitor inventory levels and assist in ordering supplies as needed.
• Analyse sales data and suggest improvements to increase revenue.

Required profile

• Bachelor's degree in Hospitality Management or a related field.
• Minimum of 2 years of experience in a similar hospitality role.
• Extensive knowledge of food and beverage products and current industry trends.
• Strong leadership and team‑management abilities.
• Excellent communication and interpersonal skills.
• Detail‑oriented with strong organisational and multitasking capabilities.
• Ability to work in a fast‑paced, high‑pressure environment with flexible availability for evenings, weekends and holidays.

Required skills

• Proficiency in restaurant management software and point‑of‑sale (POS) systems.