Enterprise Lead

About the role

Bolna builds Voice AI infrastructure for India and beyond, helping businesses deploy intelligent voice agents that call, converse and convert at scale. As Enterprise Lead, you will own the success of Bolna's largest and most strategic enterprise deployments, leading a team of Forward Deployed Engineers (FDEs) and working closely with CXOs and senior stakeholders. This is a high-ownership role combining enterprise delivery, customer success, technology and business.

Key responsibilities

• Lead and manage a team of FDEs, set priorities and drive execution
• Own end-to-end success of strategic deployments, from scoping and solution design to launch, adoption and expansion
• Work with enterprise stakeholders and CXOs to define success metrics and communicate progress
• Translate business requirements into execution plans across FDE, Product and Engineering teams
• Review deployment strategies, solution architecture, agent performance and customer outcomes
• Identify risks and bottlenecks early and build repeatable deployment playbooks and processes
• Analyse customer and deployment data and present plans, business cases and performance reviews to senior stakeholders
• Partner with Sales and Business teams on pilots, solutioning and expansion, and act as escalation point for critical accounts
• Coach the FDE team and feed customer insights back to Product and Engineering

Required profile

• 5+ years of experience in management consulting, B2B enterprise deployments, enterprise SaaS or a fast-growing startup
• Strong preference for corporate/enterprise experience and complex stakeholder environments
• Experience leading teams and structuring ambiguous problems into clear plans
• Excellent communication and presentation skills, able to present to CXOs
• Strong analytical, project and stakeholder management skills
• High ownership and comfort in a fast-paced environment
• Good to have: B2B SaaS, AI or Voice AI experience, mentoring FDEs or consultants, enterprise sales or pre-sales exposure, process-building experience, and top-tier consulting background

What we offer

• Competitive compensation plus meaningful ESOPs
• Delhi office with a collaborative, in-person working environment