Customer Service Representative (Entry Level)

About the role

We are looking for enthusiastic fresh graduates to join our store team as Customer Service Representatives. You will be the first point of contact for shoppers, ensuring a warm welcome and a delightful shopping experience.

Key responsibilities

• Greet customers warmly and guide them through the shopping process.
• Follow company procedures and standard operating procedures (SOPs) consistently.
• Collaborate with the store team to achieve sales targets and store KPIs.
• Seek and act on customer feedback to continuously improve service quality.
• Maintain a positive, productive, and professional attitude in all tasks.

Required profile

• Recent graduate or fresh graduate eager to start a career in customer service.
• Team player with strong communication skills.
• Proactive attitude with a willingness to learn and improve.

Required skills

What we offer

• On‑site training and mentorship.
• Opportunity to develop retail and customer‑service expertise.
• Clear career progression within a growing store environment.