Customer Sales Manager

About the role

The Customer Sales Manager leads all customer‑related activities across business areas for the western region of India, driving strategy, acquisition and relationship management for Aumovio’s automotive portfolio.

Key responsibilities

• Develop and execute regional customer strategy aligned with business areas, drive cross‑functional synergy, and manage customer‑specific claim strategy.
• Lead and coordinate regional acquisition activities, support customer engagement, escalation and negotiations, and drive commercial improvements including price‑increase recovery.
• Strengthen customer engagement, lead process improvements and change management, and negotiate and conclude contracts with customers.
• Define and track sales targets, order intake and key projects, ensure aligned communication, and organize customer reviews and internal sales meetings.
• Oversee sales planning assumptions, opportunity pipeline, approve production forecasts and vehicle roadmap management, and control overdue collections per policy.
• Plan and coordinate technical show events for customers in collaboration with communications and business areas.

Required profile

• 15–20 years of experience in automotive sales or key account management.
• Strong leadership experience of 10+ years managing international teams.
• Engineering degree preferred.