Customer Review Process Analyst (Standard Customers)

About the role

Kraft Heinz is looking for an Analyst II, Standard Customer (CL) in Ahmedabad to create a concise, insightful and actionable story for 42 Standard Customers (retailers). The goal is to empower field teams to drive category growth and strengthen collaboration between retailers and the company.

Key responsibilities

• Build interactive customer review decks based on actionable insights to support retailer-KHC collaboration
• Analyze and interpret data from sources such as Circana, Nielsen, Kantar, Symphony and in-house tools
• Create visually appealing, data-driven decks using Microsoft tools
• Present data insights to US stakeholders with clear, actionable recommendations
• Ensure 100% quality and on-time delivery of review decks for all standard customers
• Add value by suggesting sales projections before the final retailer review and following up on outcomes and action items after the review

Required profile

• 3-4 years of experience in space planning or category management
• Strong communication and storytelling skills
• Ability to work under tight deadlines and deliver high-quality results
• Strong analytical and problem-solving skills

Required skills

• Intermediate-level expertise in data sources (Circana, Nielsen, Kantar; Symphony.ai optional)
• Intermediate to expert-level skills in PowerPoint, Excel and Power BI
• Nice to have: planogramming experience, experience making customer review decks, familiarity with sales projections and category growth strategies, knowledge of the retail industry and CRM

What we offer

• Work with a leading food and beverage company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Competitive salary and benefits package