Branch Head (Walk‑in Drive)

About the role

DTDC Express Ltd is conducting a walk‑in drive for the position of Branch Head across all its Mumbai locations. The role involves overseeing inbound and outbound operations, ensuring timely vehicle movements, and maintaining service standards for all DTDC products.

Key responsibilities

• Manage branch inbound and outbound logistics within prescribed timelines.
• Monitor arrival and departure of vehicles to ensure punctuality.
• Oversee pickup and delivery activities for the branch.
• Maintain service levels for DTDC products, including PTP and e‑commerce shipments.
• Handle customer queries with the support of the branch help desk.
• Ensure compliance with standard operating procedures for all operational processes.
• Control branch cost budget and maintain infrastructure.
• Supervise administrative functions for all branch personnel.

Required profile

• Proven experience in logistics or transport operations management.
• Strong leadership and team‑management capabilities.
• Ability to work under pressure and meet strict timelines.
• Excellent customer‑service orientation.

Required skills

What we offer

• Competitive CTC up to 7 LPA.
• Opportunity to lead a high‑performing branch in a leading express parcel network.
• Dynamic work environment with growth potential.