Billing Specialist III

About the role

The Billing Specialist III is responsible for end‑to‑end billing processes across one or more regions, ensuring invoices and credit notes are created accurately and on time. The role supports the Team Lead, supervises a team, and drives continuous improvements in billing efficiency.

Key responsibilities

• Perform full billing cycle activities, including invoice creation, distribution via mail, email or client portals, and credit note cancellation.
• Supervise and train team members, resolve escalated billing issues, and ensure compliance with internal controls and SLAs.
• Collaborate with on‑shore and off‑shore O2C teams, as well as internal and external stakeholders, to guarantee timely and accurate invoice submission.
• Generate, review, and analyse weekly and monthly revenue reports; support month‑end and year‑end closing activities.
• Identify billing discrepancies, propose preventive measures, and lead process‑improvement initiatives.
• Partner with IT and finance teams to optimise ERP systems for billing operations.

Required profile

• Bachelor’s degree in finance, accounting or a related business field.
• 6–8 years of experience in billing, accounts receivable, or Order‑to‑Cash processes.
• Strong written and spoken English communication skills.
• Advanced proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe applications.
• Knowledge of accounting standards, internal controls, and experience with ERP systems such as Oracle or SAP.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Adobe Acrobat
• Oracle ERP
• SAP ERP