Assistant Manager - Housekeeping

About the role

The Assistant Manager – Housekeeping supports daily operations across housekeeping, recreation/health club, and laundry services at a Marriott hotel in New Delhi. This entry‑level management position ensures guest rooms and public areas are clean, well‑maintained, and meet brand standards while helping to control the operating budget.

Key responsibilities

• Coordinate daily cleaning assignments, manage room turnover lists, and communicate room status to the Front Desk.
• Oversee inventory of linens, supplies, and equipment, ensuring adequate stock and timely ordering.
• Conduct inspections of guest rooms and public spaces, providing feedback and corrective actions.
• Collaborate with Engineering for maintenance needs and enforce OSHA and loss‑prevention policies.
• Supervise housekeeping staff, including scheduling, uniform provision, and performance monitoring, especially in the absence of senior managers.
• Handle guest complaints, review feedback, and promote exceptional customer service.

Required profile

• High school diploma or GED with at least 1 year of housekeeping experience, **or** a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration, or a related field.
• Strong understanding of housekeeping operations, budgeting, and safety regulations.
• Ability to work effectively with cross‑functional teams such as Front Desk and Engineering.

Required skills