Mulesoft Dev & Support

About the role

Reveleer is seeking a Mulesoft Dev & Support professional to join its Live Operations team in Chennai. The role focuses on monitoring, diagnosing and recovering production workflows that involve Flatfile and MuleSoft integrations, ensuring data integrity and timely delivery for health‑care value‑based care platforms.

Key responsibilities

• Monitor scheduled production workflows, file movements, processing status and operational alerts.
• Perform first‑pass diagnosis of failed or delayed workflows using approved tools, logs and dashboards.
• Execute approved rerun, reprocess, recovery and configuration procedures and validate successful completion.
• Escalate issues that fall outside runbook guidelines to the Lead Live Operations Engineer.
• Operate and monitor Flatfile ingestion workflows and MuleSoft production integrations, including status checks and evidence collection for escalations.
• Maintain accurate runbook and ticket documentation for all actions performed.

Required profile

• Practical operational experience with Flatfile and MuleSoft in a production environment.
• Working knowledge of AWS S3 and secure file transfer mechanisms.
• Basic to intermediate SQL proficiency.
• Strong discipline in ticket handling, runbook adherence and documentation.
• Ability to recognize when an issue requires escalation beyond approved procedures.

Required skills

• Flatfile
• MuleSoft
• AWS (S3)
• Secure file transfer
• SQL