Junior Support Executive – Immediate Joiner

About the role

We are seeking a motivated Junior Support Executive to join our Delhi team. This entry‑level position is ideal for fresh graduates eager to start a career in the IT/software industry and receive comprehensive training on our products.

Key responsibilities

• Complete structured training to learn our software suite.
• Provide phone, email, and remote assistance to clients facing technical issues.
• Understand client queries, resolve them when possible, or escalate to the technical team.
• Guide clients through basic troubleshooting steps and usage instructions.
• Maintain accurate logs of interactions and issue resolutions.
• Ensure client satisfaction through timely and professional support.

Required profile

• Graduate in any discipline.
• Strong English communication skills.
• Basic knowledge of computers and Microsoft Office.
• Willingness to learn new software and work in a support environment.
• Positive attitude, patience, and a customer‑focused mindset.

Required skills

• Microsoft Office

What we offer

• Full training on our software platforms.
• Opportunity to work in a growing IT company.
• Friendly and supportive work environment.
• Career growth based on performance.