Assistant Manager - Housekeeping

About the role

The Westin Mumbai is seeking an Assistant Manager to support daily operations across Housekeeping, Recreation/Health Club and Laundry. This entry‑level management position ensures guest rooms and public areas are clean, inspected and maintained while supporting budget and service standards.

Key responsibilities

• Coordinate room cleaning assignments and manage check‑out preparations.
• Maintain inventory of housekeeping supplies, linens and guest amenities.
• Communicate room status to the Front Desk promptly.
• Collaborate with Engineering for guest‑room maintenance needs.
• Oversee loss‑prevention and lost‑and‑found procedures.
• Supervise inspections of guestrooms and public spaces, providing feedback to staff.
• Assist the Director of Services or Housekeeping Manager in their absence.
• Handle guest complaints and contribute to guest‑satisfaction reviews.

Required profile

• High school diploma or GED with at least 1 year housekeeping experience, OR a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration or related field with no experience required.

Required skills