Assistant Executive Housekeeper

About the role

The Assistant Executive Housekeeper supports all housekeeping and laundry operations, ensuring an exceptional guest experience while developing the team within the hotel. Reporting to the Executive Housekeeper, this role combines operational oversight with staff coaching.

Key responsibilities

• Assist in overseeing daily housekeeping and laundry activities.
• Manage stock, control costs and adhere to departmental budgets.
• Support targets, schedules, policies and procedures.
• Conduct routine inspections and report issues to maintain brand standards.
• Implement health, safety and security policies.
• Monitor team performance, provide training and promote teamwork.
• Maintain up‑to‑date knowledge of room categories and amenities.
• Ensure appropriate staffing levels and handle performance issues.
• Facilitate communication meetings across hotel departments.
• Deputise for the Executive Housekeeper when absent and assist other departments as needed.

Required profile

• Housekeeping or laundry experience in a hotel, leisure or retail environment, preferably in a supervisory or managerial role.
• High school certificate or equivalent.
• Strong commercial awareness and cost‑control capabilities.
• Basic computer proficiency, including Microsoft Office.
• Excellent leadership, interpersonal and communication skills.
• Commitment to high‑level customer service and ability to work under pressure.
• Professional grooming standards and flexibility to adapt to varied situations.
• Knowledge of workplace health, safety and hygiene regulations.

Required skills

• Microsoft Office

What we offer

• Opportunity to work within a leading global hospitality brand.
• Professional development and training programs.
• Collaborative team environment focused on guest excellence.