Travel Administrator – Level I

About the role

The Travel Administrator supports Cummins’ credit‑card programs and the Concur expense system, ensuring smooth travel and expense processes for employees. You will act as the primary point of contact for travel‑related queries, credit‑card applications, and expense reporting.

Key responsibilities

• Provide internal customer support for Cummins credit‑card program and employee expense reporting.
• Process credit‑card applications promptly and accurately.
• Offer Concur expense system assistance to cardholders.
• Collect and report data using Cummins and supplier reporting systems.
• Deliver general travel support as directed by the Travel Services Manager.
• Collate and verify business‑unit billing data from suppliers.
• Create and deliver training material on Concur and travel policy.
• Support SOX controls, audits, and internal audit follow‑up.
• Communicate late‑fee and delinquency information to employees.
• Educate travelers on policy exceptions through audit processes.
• Process travel‑related expenses, billing, invoicing, and reconciliation.
• Manage end‑to‑end travel arrangements (flights, hotels, visas, forex, insurance, ground transport) for domestic and international trips.
• Coordinate with travel management companies, airlines, hotels, and vendors to secure cost‑effective bookings.

Required profile

• High school diploma or equivalent.
• Minimal or no prior work experience required.
• Strong attention to detail and ability to follow established procedures.
• Customer‑focused mindset with good communication skills.
• Ability to handle multiple tasks in a fast‑paced environment.

Required skills

• Concur expense system