Training Manager – Relationship Banking

About the role

The Training Manager will lead learning initiatives for Field Sales Leaders (FLS) and Unit Sales Managers (USMs) within the Relationship Banking segment. The role focuses on enhancing recruitment and selling skills through structured induction programs and periodic workshops, driving productivity across the territory.

Key responsibilities

• Design, implement and monitor a comprehensive training architecture aligned with business objectives.
• Conduct a variety of training programs for distributors and internal staff, ensuring timely updates in the STMS system.
• Partner with the sales team to identify distributor gaps, provide learning interventions, and share competitive insights.
• Manage product launch trainings to generate understanding and enthusiasm for new offerings.
• Commit to continuous self‑development through quarterly e‑learning courses and professional certifications.
• Participate in projects assigned to the Training and Development (TPD) team.

Required profile

• Proven experience in delivering training programs, preferably in banking or financial services.
• Ability to manage large trainee groups (e.g., 1:6 trainer‑to‑trainee ratio) and navigate geographical distribution challenges.
• Strong coordination skills to engage distributors and support sales initiatives.
• Self‑motivated with a focus on personal skill enhancement.

Required skills