Traffic In-Charge – Express Logistics Vertical

About the role

We are seeking an experienced Traffic In‑Charge to lead daily transportation and shipment movement for our Express Logistics vertical. The role involves overseeing vehicle deployment, route management and ensuring shipments meet defined turnaround times.

Key responsibilities

• Manage day‑to‑day traffic and transportation operations.
• Plan and coordinate vehicle deployment according to shipment requirements.
• Monitor vehicle and shipment movement across the network.
• Ensure timely dispatch and movement of shipments as per defined TAT.
• Coordinate with hubs, branches, drivers, transporters and internal operations teams.
• Monitor vehicle arrival and departure schedules.
• Track delays, route issues, breakdowns and other transit‑related exceptions.
• Take timely corrective action to maintain smooth shipment flow.
• Monitor daily operational performance and prepare MIS reports.
• Handle transportation‑related escalations and ensure prompt resolution.
• Coordinate hub‑to‑hub and station‑to‑station movements.
• Monitor transporter and vehicle performance.
• Ensure efficient utilization of vehicles and transportation resources.
• Identify operational gaps and implement improvements to enhance TAT and service efficiency.

Required profile

• Minimum 8 years of relevant experience in Express Logistics, Express Cargo, Courier or Transportation Operations.
• Graduate degree.
• Strong hands‑on experience in traffic/transport operations.
• Excellent knowledge of vehicle planning, route planning and shipment movement.
• Proven ability in TAT monitoring and delay management.
• Experience coordinating with drivers, transporters, hubs and branches.
• Strong problem‑solving, communication and interpersonal skills.
• Good knowledge of MS Excel and MIS reporting.

Required skills

• Microsoft Excel