Territory Service Representative

About the role

The Territory Service Representative is responsible for managing the end‑to‑end delivery process within an assigned geographic area. You will handle the physical movement of shipments, ensure accurate scanning and documentation, and provide a reliable point of contact for customers.

Key responsibilities

• Unload bags from vehicles and scan each shipment upon arrival.
• Outscan shipments according to the planned delivery route.
• Deliver packages to the correct address and obtain customer acknowledgment.
• Update the system with accurate undelivered status when necessary.
• Hand over undelivered shipments and cash‑on‑delivery (COD) amounts to the supervisor on the same day.
• Perform timely pickups at customer locations respecting cut‑off times.
• If shipments are serviceable, count them and obtain customer acknowledgment based on the count.
• In‑scan shipments after returning to the office, enter data into the system, and manage onward connections.

Required profile

• Strong attention to detail and accuracy in handling shipments.
• Good communication skills for interacting with customers and supervisors.
• Ability to work independently in a field environment.
• Physical stamina for loading and unloading goods.

Required skills

What we offer

• Opportunity to work in a dynamic logistics environment.
• Hands‑on experience with delivery operations and data management.