Territory Service Representative

About the role

We are looking for a Territory Service Representative to manage the end‑to‑end delivery process within an assigned area. The role involves handling shipments, interacting with customers, and ensuring accurate documentation of all movements.

Key responsibilities

• Unload bags from vehicles and scan each shipment.
• Outscan shipments according to the delivery route.
• Deliver parcels to the correct address and obtain customer acknowledgment.
• Update the system with undelivered status when necessary.
• Hand over undelivered shipments and any cash‑on‑delivery amount to the supervisor on the same day.
• Perform timely pickups at customer locations respecting cut‑off times.
• If serviceable, count shipments, obtain acknowledgment based on count, and record the information.
• In‑scan shipments upon return to the office, enter data into the system, and manage onward connections.

Required profile

• Physical ability to handle loading and unloading of bags.
• Strong attention to detail for accurate scanning and data entry.
• Good communication skills to interact with customers and supervisors.
• Ability to follow predefined delivery routes and schedules.

Required skills

• Operation of barcode scanning devices.
• Basic computer and data‑entry proficiency.