Territory Service Representative
Blue Dart · Cuddalore
Job description
About the role
The Territory Service Representative is responsible for end‑to‑end parcel handling within a defined geographic area. This includes both outbound deliveries and inbound pickups, ensuring each shipment is processed accurately and on time.
Key responsibilities
- Unload bags from the delivery vehicle and scan each shipment.
- Perform primary and secondary sorting, then out‑scan shipments according to the delivery route.
- Deliver parcels to the correct address, capture customer acknowledgment via a BYOD device, and update status codes for any undelivered items.
- Hand over cash‑on‑delivery (COD) amounts to the supervisor on the same day and transfer undelivered shipments to the supervisor.
- Maintain proper dress code and carry field bags to all delivery points.
- Execute pickups following SOPs, meet cut‑off times, verify serviceable locations, and record acknowledgments on pickup sheets.
- In‑scan shipments at the office, manage rapid entry, and perform bagging and loading of canvas bags into the vehicle.
Required profile
- Ability to follow detailed operational procedures and safety guidelines.
- Strong attention to detail for scanning and documentation.
- Physical stamina for loading, unloading, and walking between delivery points.
- Good communication skills to interact with customers and supervisors.
Required skills
What we offer
- Comprehensive training on delivery processes and device usage.
- Opportunities for career growth within the logistics network.
Questions fréquentes
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Published 1 week ago
Expires 1 month from now
9 views · 0 interested
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Blue Dart
Cuddalore