Territory Service Representative (Bikers)

About the role

The Territory Service Representative (Bikers) is responsible for end‑to‑end parcel handling within a defined delivery area. The role combines loading, sorting, and delivering shipments while ensuring accurate documentation and cash‑on‑delivery (COD) handling.

Key responsibilities

• Unload bags from the vehicle and scan each shipment.
• Perform primary and secondary sorting, then out‑scan shipments according to the delivery route.
• Deliver parcels to the exact customer address and obtain digital acknowledgment via a BYOD device.
• Update status codes for undelivered items and hand over COD amounts to the supervisor on the same day.
• Follow SOP for timely pickups, verify serviceable locations, count shipments, and record acknowledgments on pickup sheets.
• In‑scan shipments at the office, manage rapid entry, and ensure proper bagging and loading of canvas bags into the vehicle.
• Maintain proper dress code and carry field bags for all delivery points.

Required profile

• Ability to operate a bike for deliveries within a defined territory.
• Comfort with handheld scanning devices and basic digital acknowledgment processes.
• Capability to handle cash on delivery and hand over COD amounts securely.
• Physical stamina to load, unload, and sort parcels throughout the shift.

Required skills

What we offer

• On‑site field work with a clear daily routine.
• Training on delivery processes and device usage.
• Opportunity to work in a fast‑paced logistics environment.