Territory Service Representative – Bike Delivery

About the role

The Territory Service Representative (Bikers) is responsible for the end‑to‑end handling of parcels within a defined delivery area. Using a personal device, you will scan, sort, and deliver shipments directly to customers, ensuring accurate documentation and timely service.

Key responsibilities

• Unload bags from the delivery vehicle and scan each shipment.
• Perform primary and secondary sorting of parcels.
• Out‑scan shipments according to the delivery route and deliver them to the correct address.
• Obtain customer acknowledgment via a BYOD device and update status codes for any undelivered items.
• Hand over cash‑on‑delivery amounts to the supervisor on the same day.
• Follow proper dress code and carry field bags for all delivery points.
• Execute pickups according to SOP, verify serviceable locations, and record acknowledgments on pickup sheets.
• In‑scan shipments at the office and complete rapid data entry.
• Bag and load canvas bags into the vehicle for the next delivery run.

Required profile

• Physical stamina to handle loading, unloading, and bike riding throughout the day.
• Ability to follow standard operating procedures and delivery instructions.
• Comfort with using a personal handheld device for scanning and data entry.
• Attention to detail for accurate documentation and status updates.

Required skills

• Handheld device operation for scanning and acknowledgment.
• Basic data entry and status code updating.