Tax Resolution Specialist IV – Client-Facing Tax Services

About the role

Dayforce is seeking a Tax Resolution Specialist IV to act as the primary liaison between clients and tax agencies. In this client‑facing position you will prepare and process tax amendments, research agency notices, and ensure compliance to maintain strong client standings with tax authorities.

Key responsibilities

• Resolve and process tax jurisdiction correspondence and amendment forms ranging from simple to complex.
• Analyze issues that trigger out‑of‑compliance notifications and respond promptly to tax authority inquiries.
• Prepare and file original or amended federal, SSA, state, and local tax returns.
• Maintain ongoing communication with taxing agencies to obtain and verify information required for filings.
• Negotiate solutions with agencies and clients to achieve satisfactory outcomes.
• Partner with internal departments to remove barriers, establish service level agreements, and improve tax service processes.

Required profile

• Associate degree or equivalent education.
• 1–3 years of experience in tax, payroll, or accounting.
• American Payroll Association Certified Payroll Professional (FPC) preferred.
• Strong knowledge of federal, state, and local tax regulations.

Required skills

What we offer

• Opportunity to work with a global HCM leader.
• Collaborative environment focused on compliance and client service.