Talent Development Specialist (Pan India)

About the role

StudyIn is looking for a Trainer / Talent Development Specialist reporting to the Head of Talent Development. The role strengthens the learning culture and enables performance across the business by turning processes, product and service knowledge, and customer-facing requirements into practical learning experiences. It focuses on delivering training, supporting capability development, keeping learning content aligned with current ways of working, and improving learning effectiveness using learner and performance data.

Key responsibilities

• Design, develop and implement engaging, impact-driven learning programs across formats, geographies and teams, aligned with evolving business priorities.
• Turn business processes, systems, policies and service expectations into clear learning material, guides and job aids, kept accurate and up to date.
• Use practical activities, case studies, questioning and knowledge checks so learners understand and apply what they learn.
• Collaborate with internal teams for seamless delivery and manage external vendors for content, delivery and platform support.
• Evaluate training effectiveness through feedback, assessments, observations and performance data, and use findings to improve future delivery.
• Coordinate training logistics, communications, attendance, records and follow-up, and maintain learning content on Disprz and other platforms.
• Provide follow-up support or coaching where appropriate, and promote a culture of continuous learning, innovation and excellence.

Required profile

• At least one year with StudyIn and three years of experience in counselling roles.
• Strong knowledge of counselling processes, systems and the student journey.
• Clear, engaging communicator able to turn concepts and processes into practical, easy-to-understand learning.
• Collaborative, organised and adaptable, with good planning and coordination skills and attention to detail.
• Demonstrable interest in training and knowledge sharing, or prior exposure to facilitation or team knowledge sharing is desirable.
• A Train-the-Trainer, facilitation or other relevant learning certification is desirable but not essential.

Required skills

• Ability to explain processes accurately and break them into clear, practical steps.
• Basic proficiency in presentation and digital learning tools; experience with an LMS or content-authoring tools is an advantage.