Systems Administrator (IT)

About the role

Worldwide Clinical Trials is seeking an IT Systems Administrator to manage all technology needs for a regional office in India. The role includes first‑line user support, local network and server administration, security, backup, and telecommunications, ensuring the office’s IT environment runs smoothly.

Key responsibilities

• Maintain computer network connectivity, including hardware, software, WAN, Wi‑Fi, and internet links.
• Monitor and update system security, apply software patches, and manage resources such as disk space and bandwidth.
• Administer Active Directory, file sharing, email, network printing, firewalls, switches, and both database and application servers.
• Perform hardware maintenance, upgrades, deployments, and decommissioning in coordination with vendors.
• Provide first‑line support for on‑site staff, home‑based employees, and satellite offices.
• Handle ordering, setup, and stock control of all IT equipment.

Required profile

• Strong troubleshooting skills and ability to work independently.
• Experience supporting Windows‑based environments.
• Good communication skills for interacting with users and vendors.

Required skills

• Active Directory
• Windows operating system
• Firewall configuration
• Network switches
• Network printing
• File sharing and email administration
• Database and application server management
• Antivirus and backup/restore solutions
• WAN and Wi‑Fi connectivity
• PBX and telecommunications equipment
• Hardware maintenance and deployment