Supply Chain & Operations Planner – Skincare E‑Commerce

About the role

We are looking for a Supply Chain, Operations and Planning professional to lead end‑to‑end planning for a fast‑growing skincare e‑commerce brand. The role combines data‑driven S&OP, procurement, production coordination and multi‑channel logistics to ensure product availability across direct‑to‑consumer (D2C) and marketplace channels.

Key responsibilities

• Run a weekly 12‑week S&OP cycle for D2C and marketplace sales, translate demand into supply plans, set safety stock and reorder points per SKU and node.
• Track OTIF and out‑of‑stock metrics and publish concise, action‑oriented dashboards.
• Manage procurement and production with third‑party manufacturers for primary and secondary packaging, including dual‑sourcing, MOQ ladders and time‑buffer strategies.
• Coordinate raw‑material orders, expedite regulated imports and align vendor timelines to meet production schedules.
• Convert the supply plan into factory schedules, enforce SOPs and control artwork or regulatory changes.
• Replenish a growing network of D2C fulfillment centres to meet days‑of‑inventory targets while keeping aged inventory low.
• Own Amazon FBA and other marketplace replenishment, ensuring catalog readiness, inbound windows and label compliance.
• Support quick‑commerce initiatives by synchronising node‑level inventory for high‑velocity SKUs and fast delivery services.

Required profile

• 4–6 years of experience in FMCG, D2C or e‑commerce supply chain, preferably in beauty or personal‑care.
• Hands‑on experience with S&OP and MRP processes, turning variable demand into clear purchase orders and production schedules.
• Proven track record in packaging and raw‑material procurement, including dual‑source strategies and cost‑lead‑time SLAs.
• Familiarity with marketplace operations, especially Amazon FBA replenishment and inbound compliance.
• Strong written communication and ability to maintain a single source of truth for data.
• Knowledge of Indian cosmetics labeling requirements is a plus.

Required skills

• Advanced Excel / Google Sheets for data analysis and reporting.
• Working knowledge of Unicommerce (OMS/WMS).
• Experience with Shiprocket for courier allocation and label generation.
• Understanding of Amazon FBA replenishment fundamentals.