Strategic Account Manager

About the role

We are looking for a Strategic Account Manager to lead and nurture relationships with our franchise partners across Bengaluru. You will act as the primary liaison between Curefit and its partners, ensuring high satisfaction, driving revenue growth, and supporting the expansion of our fitness and wellness services.

Key responsibilities

• Develop and maintain strong relationships with franchise partners, handling communication, issue resolution, and conflict management.
• Collaborate with partners to increase membership sales, boost revenue, and improve customer retention.
• Track and analyze KPIs such as sales, revenue growth, customer satisfaction, and partner engagement.
• Provide partners with tools, training, and resources needed for success.
• Manage franchise agreements, oversee renewals, and resolve disputes.
• Gather market intelligence, competitor insights, and customer feedback to inform strategy.
• Prepare regular performance reports and present findings to senior management.

Required profile

• Bachelor’s or Master’s degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in account management, sales, or business development, preferably within fitness, hospitality, or related industries.
• Excellent communication, interpersonal, and problem‑solving abilities.
• Ability to work independently, prioritize tasks, and manage multiple stakeholders.
• Fluency in English and local languages (Kannada, Hindi).

Required skills

• Excel
• PowerPoint
• Google Docs