Staff Nurse & Guest Relations Officer

About the role

The centre is seeking a dedicated Staff Nurse who will also act as a Guest Relations Officer (GRO). The role combines clinical duties such as patient measurements, phlebotomy and vaccination administration with administrative tasks that ensure a smooth patient experience.

Key responsibilities

• Record basic patient details (weight, height, BMI, etc.)
• Collect blood samples, label them, affix bar‑codes and hand them over for laboratory testing
• Administer vaccines, verify prior vaccinations and generate vouchers when needed
• Enter medical data into the electronic system and maintain accurate records
• Perform general nursing care, including checking vital signs and conducting vision tests
• Capture customer satisfaction scores using the C‑Sat device
• Manage inventory of medical consumables, non‑consumables and vaccines
• Update dispatch registers, prepare sample requisitions and ensure proper biomedical waste disposal

Required profile

• Diploma in Nursing with a minimum of 2 years of relevant experience
• Registered with the local nursing regulatory authority
• Computer literate and able to work with digital record‑keeping systems
• Self‑motivated, honest, presentable and attentive to hygiene standards

Required skills

• Phlebotomy
• Vaccination administration
• Data entry
• Vital signs monitoring
• Vision testing
• Inventory management
• Biomedical waste disposal
• Computer literacy