Staff Engineer

About the role

Levi Strauss & Co. is seeking a Staff Production Engineer, Reliability Enablement to partner with consumer experience engineering teams. You will elevate reliability, observability, incident analysis, and operational readiness across digital platforms.

Key responsibilities

• Define and drive operational readiness standards, including observability, alerting, SLOs, runbooks, and production readiness reviews.
• Build reusable reliability capabilities such as reference implementations, instrumentation frameworks, synthetic monitoring, load testing harnesses, and cross‑domain dashboards.
• Coach teams on incident analysis, root‑cause identification, and long‑term corrective actions.
• Identify cross‑domain reliability risks, facilitate investigations, and coordinate improvements across engineering teams.
• Partner with Platform Engineering and leaders to improve reliability maturity and drive continuous operational improvement.

Required profile

• 10+ years experience building, operating, and supporting production software systems, including distributed systems.
• Proven track record leading production incidents, conducting root‑cause analyses, and delivering reliability improvements.
• Experience mentoring and influencing cross‑functional engineering teams without direct authority.

Required skills

• Hands‑on proficiency in Java, Node.js, TypeScript, or Go.
• Deep expertise in observability practices: metrics, distributed tracing, structured logging, SLI/SLO, error budgets, and alerting strategies.