Specialist Platform Engineer – Celonis BPM Platforms

About the role

Join a global healthcare biopharma leader in Hyderabad as a Specialist Platform Engineer focused on BPM platforms, primarily Celonis. You will provide hands‑on operational support, ensure platform stability, and collaborate with cross‑functional teams to drive digital efficiency across the organization.

Key responsibilities

• Deliver operational support for the Celonis platform, including configuration and deployment in EMS and CPM environments.
• Provide backup support for the Appian cloud platform and assist with hyper‑automation initiatives.
• Manage incident and problem management processes, perform root‑cause analysis, and implement permanent fixes.
• Act as primary liaison between product business leads, data providers, and data consumers to align platform changes.
• Collaborate with technology partners such as Celonis and AWS to manage licensing, road‑maps, and escalation paths.
• Drive global operational excellence by working with product, platform engineering, application operations, and infrastructure teams.

Required profile

• Bachelor’s degree in Computer Science, IT, Computer Engineering or equivalent experience.
• 3‑5 years of hands‑on experience with Celonis EMS and familiarity with Celonis Process Modeling administration.
• Practical experience with public cloud platforms, preferably AWS (networking, compute, storage, security).
• Familiarity with the Appian cloud platform.
• Preferred certifications in Celonis and experience with monitoring tools such as Dynatrace, Grafana, or CloudWatch.
• Experience in regulated industries (healthcare, pharma, financial services) is a plus.

Required skills

• Celonis
• AWS
• Incident management
• Troubleshooting
• Celonis Process Modeling (CPM)
• Execution Management System (EMS)
• Appian