Service Engineer – Pump Installation & Commissioning

About the role

ITT is seeking a Service Engineer to lead erection, commissioning and troubleshooting of IP pumps across multiple sites in India. The role combines field service, customer support and market development for advanced pump monitoring solutions.

Key responsibilities

• Erect, commission and troubleshoot IP centrifugal and API pumps at customer locations.
• Promote and install Pump Smart & iALERT monitoring systems on ITT and third‑party pumps.
• Follow up on service payments with customers and dealers.
• Provide rapid response for breakdown jobs and support new product development when required.
• Conduct on‑site training sessions to improve product efficiency.
• Collect pump performance feedback, update records and resolve customer complaints.
• Prepare monthly service activity reports and maintain a log of open complaints.

Required profile

• Mechanical engineering degree (BE/B Tech) with 8‑10 years of experience in API and centrifugal pumps.
• Strong knowledge of pump systems and commissioning procedures.
• Fast learner with ability to adapt to new technologies.

Required skills

• IP pump installation and commissioning.
• API and centrifugal pump troubleshooting.
• Pump performance monitoring (Pump Smart, iALERT).
• Field service and customer support.